+ 1. What is a Mystery Shopper or Auditor?

An individual without an agenda who evaluates customer service, product placement, food quality, timeliness, attitude, pricing, etc. They measure, assess and offer first hand feedback on what matters to clients. You help them make decisions that directly impact their bottom line.

+ 2. Who can be a mystery shopper?

Anyone who works for other CX companies -- people from many facets of life. Whether you're a college student, stay at home mom, retiree, doctor, nurse, office manager or anyone else who is looking to supplement their income.

+ 3. Do I need any special or specific skills?

All you need is a desire to be your own boss!

+ 4. May I perform the same type of service for other customer experience companies?

Yes! Your an an independent and can perform similar types of assignments for other customer experience companies.

+ 5. Can I tell my friends and family what I do?

Hmmm, it's called mystery shopping!

+ 6. What types of mystery shops do you have?

We broker mystery shops for all types of clients.

+ 7. Can I make a living at mystery shopping?

Whether you want to make some extra money for your favorite Latte, or make living it's up to you...you're your own boss!

+ 8. How will I receive assignments?

Be a boss and visit the dashboards of your favorite providers, you'll find many opportunities!

+ 9. What makes a good shopper?

By completing assignments on time, free of spelling and grammatical errors and within the narratives. Think details, details, details!

+ 10. Am I responsible for taxes?

As an independent contractor, you are responsible for reporting your own earnings. Cirrus will provide a 1099 Miscellaneous Income form, as required by law, if you earn more than $600 from us during a calendar year. If you have questions regarding tax liability, contact your tax advisor. We do not provide a statement or listing of your earnings unless the $600 amount is exceeded. However, you may access your shop logs in your shopper profile at any time to obtain this information.

+ 11. What else do I need to know?

Have FUN!